Terms of Purchase
Last updated: [31/10/2025]
These Terms of Purchase (“Terms”) govern all purchases made from Copper Bar (“we”, “us”, “our”) through our website www.copperbar.co.uk
By placing an order with us, you agree to these Terms. Please read them carefully before making a purchase.
1. About Us
Copper Bar is a UK-based retailer of bullion, coins, and precious metals.
For any enquiries, please contact:
info@copperbar.co.uk
www.copperbar.co.uk
2. Eligibility
To purchase from our website, you must:
Be at least 18 years old
Be legally capable of entering into a binding contract
Provide accurate and complete information when placing an order
3. Product Information
We make every effort to ensure that product descriptions, images, and pricing are accurate. However:
All images are for illustrative purposes only. Actual items may vary slightly in appearance.
Precious metal products (including bullion bars and coins) are sold by weight and purity, not by design features.
Prices are subject to change at any time without notice, based on live market rates.
4. Pricing & Payment
All prices displayed are in GBP (£) and include VAT where applicable (note: investment-grade gold is VAT-exempt; silver and copper may include VAT).
Payment methods accepted are shown at checkout.
Orders are only confirmed once full payment has cleared.
We reserve the right to cancel any unpaid or suspicious orders.
5. Order Confirmation
Once you place an order, you will receive an order acknowledgment by email.
A contract is formed only when we accept your order and dispatch your items.
6. Price Fluctuations & Cancellations
The value of precious metals fluctuates in line with global markets. Because of this:
Orders cannot be cancelled or refunded once confirmed, as prices are fixed at the time of purchase.
This exception is permitted under Regulation 28(2)(b) of the UK Consumer Contracts Regulations 2013 (for goods subject to market fluctuations).
In rare cases, we may cancel an order if there is a pricing or stock error, or if fraud is suspected. If this happens, you will be refunded in full.
7. Delivery
We deliver only to UK addresses unless otherwise stated.
All shipments are sent securely and fully insured until delivery confirmation.
Delivery times vary depending on payment clearance and stock availability.
Risk passes to you once the parcel has been delivered and signed for at the delivery address.
8. Returns & Refunds
Due to the market-sensitive nature of precious metals, we do not accept returns or exchanges once an order has been confirmed and dispatched.
Exceptions apply only in cases of:
Incorrect or damaged items received
Errors on our part
In such cases, contact info@copperbar.co.uk
within 48 hours of delivery, including photos of the item and packaging.
9. Storage & Insurance
Once delivered, you are responsible for the safe storage and insurance of your precious metals.
We are not liable for loss, theft, or damage after delivery.
10. Limitation of Liability
To the fullest extent permitted by law, Copper Bar shall not be liable for:
Any indirect, incidental, or consequential loss arising from your purchase
Fluctuations in metal prices or investment value
Nothing in these Terms affects your statutory rights as a consumer.
11. Anti–Money Laundering (AML) Compliance
We may request proof of identity or address for certain orders in line with UK Anti–Money Laundering regulations.
Failure to provide verification may result in order cancellation and refund.
12. Governing Law
These Terms and any disputes arising under them shall be governed by the laws of England and Wales.
The English courts shall have exclusive jurisdiction over any such matters.
13. Contact Us
If you have any questions about these Terms or your purchase, please contact:
info@copperbar.co.uk
www.copperbar.co.uk